I’ve been feeling so rotten in the past few days. I feel like my brains are going to come out through my nose.
In other news,I have been dealing with the VA and all that idiocy this week.
There are lots of wonderful people that work at the VA here in San Antonio, (South Texas veterans healthcare system). That being the case, the good, helpful, and competent employees seem to be few and far between, or I’m the most unlucky person in the world.
I thought I may be able to call the directors office, but apparently that is not a thing that can happen anymore.
I am beyond sick of dealing with a “Veterans Healthcare System” that treats its veterans/patients like inconveniences.
Just so you know I have pseudobulbar affect. That means I can have outbursts of uncontrollable and inappropriate emotions.
I also have aphasia that is worse sometimes than others.
All that and more from a stroke/brain injury.
All I can say at this point is if someone doesn’t want to get “yelled” at by the “mean” veterinarians, don’t work for the VA.
I requested a new kind of mobility device. Then I decided I better stick with a more traditional wheelchair. So I sent a message saying I that was what I wanted to do. I was told not to worry the committee did not make specific recommendations.
So I waited and finally got a letter. The specific device I requested the first time was all that was mentioned.
So I sent photos and screenshots and a message. The responses the VA gives are always sickly sweet. I guess that is better than some.
I still need a wheelchair.
I needed new eyeglasses. I was hoping the would ship them directly to me. Apparently it’s easier to assume the veteran can drive and make it into the eyeglass clinic anytime he or she wants. So I got a call, letting me know my glasses were in, the gentleman, and I use that term loosely, was very rude. I explained that I don’t drive and I was hoping he could ship them to me. He said they would have to ship them back to where they were made in Kentucky and then I could maybe receive them at my home in two weeks so I asked if I could speak with his supervisor. I sent a message to the patient advocates. The lady checked me three times that day to make sure the eyeglass supervisor had called me he haven’t.
Finally, after the VA was closed, at 4:00, I received a call a little after five. It was the supervisor of the eyeglass shop he said he couldn’t ship anything unless it was back to Kentucky. I was so frustrated I just let out a enormous groan. Apparently this man on the other line was so offended that I would makes any kind of a frustrated reaction that he hung up on me despite the fact I have extreme difficulty with my emotions. You could think that the people who work at the VA might be a little more understanding and tolerant. I guess not.
Another thing I have hated is the Transportation that the VA provides.
One time I had to have an appointment at the end of the day. I finished at 4:00. The VA closes at 4 o’clock. I waited until 6 o’clock and I know there were several other veterans waiting also.
I finally talked to one of the drivers and he gladly helped me and several other veterans. I got home about 7 o’clock or 730. Apperantly everyone that answers phone in the VA transportation department leaves at 4:00. Good luck if you want to get hold of anyone.
I called the next day and the man I spoke with said that since I was the only veteran that complained about the situation, it never happened. From what I understand that gentleman has been promoted.
I had a similar problem when I went to the dentist. Fortunately for me, the dentist was on military base. I had plenty of witnesses that saw me sitting there and waiting for hours.
I don’t understand why they don’t think that you should make things as easy as possible for the veterans. If you are a veteran, you better hope and pray that you are able to have the basics done, most of the time.
I have had all kinds of problems With my primary care doctor, the emergency department, the ambulance system, the VA police. The left hand does not know what the right hand does. Coordination requires a signed note from God.